Privacy Policy

Effective date:

04/04/2025

This Claim Magic Privacy Policy (the "Privacy Policy") describes how we collect, use, disclose, and protect your personal information when you use our services. We refer to Claim Magic and our affiliate, Lowey Dannenberg, P.C., collectively as "Claim Magic," "we," "us," or "our."


Please read the Privacy Policy carefully. If you do not agree to the Privacy Policy, you may not access or use our services.



1. Information We Collect


We collect information about you in various ways when you use our services, including information you provide directly and information collected automatically, and third-party data sources.


We may collect the following types of information about you to provide our service:


  • Personal Information. Personal information means personally identifiable information, including your name, date of birth, email address, mailing address, and other information that can be used to identify you.


  • Payment Information. We may collect information from you as necessary to process payment in connection with the resolution of any claims. This information may include financial information, such as your account number and routing number.


  • Demographic Information. Demographic information includes information like age, gender, and preferences.


  • Visitor Information. When you use our service, we may collect first and third-party cookies, Internet Protocol (IP) Address, and browser metadata (e.g., browser type, version, operating system, etc.).


  • Usage Data. Information on how you use our website and services, including what pages you visit and how long you spend on our website. This includes information you do not expressly provide to us but can be gathered from your use of our services.


2. How We Use Your Information



We may use and process your information for the following purposes:


  • To provide and maintain our services, including submitting claims in existing settlements on your behalf.

  • To communicate with you, including sending newsletters, marketing materials, advertisements for our services, and promotional offers.

  • To improve our services and customize user experiences.
  • To analyze trends and gather statistical information.

  • To prevent fraud and perform identity verification.

  • To fulfill legal and regulatory requirements.



3. Disclosure of Your Information


We may share your information in the following situations:


  • To Perform the Service: We may share your Personal Information and Payment Information with settlement administrators as necessary to submit claims and obtain payments on your behalf.


  • With Our Affiliate: We may share your Personal Information, Usage Data, Visitor Information, and Demographic Information with our affiliated company, Lowey Dannenberg, P.C., to provide services that you have requested or to offer new services to you. We will only share your Personal Information, Usage Data, Visitor Information, and Demographic Information with Lowey Dannenberg, P.C. with your express consent.


  • With Service Providers: We may engage third-party companies to perform services on our behalf, such as email marketing, and these service providers may have access to your Personal Information, Visitor Information, and Usage Data as necessary to perform their functions. Our contracts with those service providers prohibit them from using your data for any purpose other than providing services to us.


  • For Legal Reasons: We may disclose your information, including Personal Information, to comply with our legal and regulatory obligations.


  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information, including Personal Information, may be transferred as part of that transaction.


We do not sell or share your information. We will not use or disclose your information other than as set forth in this Privacy Policy.



4. Your Rights Regarding Your Information


Depending on your state of residence you may have certain rights regarding your personal information.

California

Colorado

Connecticut

Delaware

Florida

Indiana

Iowa

Kentucky

Maryland

Minnesota

Montana

Nebraska

New Hampshire

New Jersey

Oregon

Rhode Island

Tennessee

Texas

Utah

Virginia

Exercising Your Rights


If you have any questions about the rights described in this section, or wish to exercise them, please email us at support@claimmagic.com or submit a form using the following the link.


We will respond to all valid requests within the time required by applicable law. Depending on your state of residence, you may have the right to complain to a competent supervisory authority if you feel that we are not complying with our data protection obligations.



Authorized Agents


You may authorize an agent to make a request on your behalf. To designate an agent, please provide a written and signed document by both you and the agent that authorizes the agent to act on your behalf. You may also use a power of attorney. We will still require you to provide information to allow us to reasonably verify that you are the person about whom we collected personal information.



5. Data Security


We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. This includes the security of information You provide to us when using our Site.



6. Data Retention


We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or if it is retained, anonymize it.



7. Children’s Privacy


Our services are not directed at persons under 16 or the age of majority in your jurisdiction and we do not knowingly collect personal information from children under 16. If you become aware that your child has provided us with personal information, without your consent, then please contact us using the details below so that we can take steps to remove such information and terminate any account your child has created with us.



8. Changes To This Privacy Policy


We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website. When we post changes to the statement, we will change the "Last Updated" date at the top of the statement. We encourage you to review this Privacy Policy periodically for any updates.



9. Contact Us


If you want to update your preferences, have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: support@claimmagic.com.

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